1. Data Controller
Appraizely.com is operated by S.B.M Co, Ltd, a company registered in Japan.
- Address: 1-5-1 Tomobuchicho, Miyakojima-ku, Osaka-shi, Osaka Prefecture, Japan
- Email: contact@appraizely.com
- Phone: 0669233781
For privacy-related inquiries, contact us at contact@appraizely.com with the subject line "Privacy Inquiry".
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, and password when you register.
- Payment information: Credit card or PayPal details when you subscribe. Payment data is processed directly by Stripe and PayPal -- we do not store full card numbers on our servers.
- Uploaded content: Images and descriptions of items you submit for appraisal.
- Communications: Messages you send us via email or contact forms.
2.2 Information Collected Automatically
- Usage data: Pages visited, features used, search queries, and interaction data.
- Device information: Browser type, IP address, operating system, and device identifiers.
- Cookies: See Section 6 (Cookie Policy) below.
3. How We Use Your Information
| Purpose |
Legal Basis |
| Provide appraisal services (including AI analysis) |
Performance of contract |
| Process payments and manage subscriptions |
Performance of contract |
| Send account-related communications |
Performance of contract |
| Improve our services and user experience |
Legitimate interest |
| Analytics (Google Analytics) |
Consent |
4. Third-Party Data Processors
We share your data with the following third-party services, each of which processes data in accordance with their own privacy policies:
| Service |
Purpose |
Data Shared |
| OpenAI (GPT-4o API) |
AI-powered image analysis and appraisal report generation |
Uploaded photos and item descriptions. Images submitted through the API are not used to train OpenAI's models. |
| Stripe |
Credit card payment processing |
Payment card details, billing address |
| PayPal |
Alternative payment processing |
Email, payment details |
| Google Analytics |
Website usage analytics |
Anonymized usage data, IP address (with consent) |
5. Data Retention
- Account data: Retained while your account is active. Deleted within 30 days of account deletion request.
- Uploaded images: Retained while your account is active. Deleted upon account deletion request, except where required for legal compliance.
- Payment records: Retained for 7 years as required by Japanese tax law.
- Analytics data: Retained according to each analytics provider's retention policy (Google Analytics: 14 months).
6. Cookie Policy
We use cookies and similar technologies on our Site. You can manage your preferences using the cookie consent banner or by clicking "Cookie Settings" in the footer.
6.1 Essential Cookies (Always Active)
Required for the Site to function. These include session cookies, authentication tokens, and CSRF protection. These cannot be disabled.
6.2 Analytics Cookies (Opt-in)
Help us understand how visitors use our Site. Includes Google Analytics. These are only loaded after you provide consent.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a portable format.
- Restriction: Request that we limit processing of your data.
- Objection: Object to processing based on legitimate interest.
- Withdraw consent: Withdraw consent for analytics and marketing cookies at any time via Cookie Settings.
To exercise any of these rights, contact us at contact@appraizely.com. We will respond within 30 days.
For EU/EEA Residents (GDPR)
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). You also have the right to lodge a complaint with your local data protection authority.
For California Residents (CCPA)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Appraizely does not sell personal information.
8. International Data Transfers
Appraizely is operated from Japan. Your data may be transferred to and processed in countries other than your own, including the United States (where OpenAI and other service providers are located). We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: contact@appraizely.com
- Subject line: Privacy Inquiry
- Address: S.B.M Co, Ltd, 1-5-1 Tomobuchicho, Miyakojima-ku, Osaka-shi, Osaka Prefecture, Japan